Re: Index terms in smart quotes are not in index

Word-2-Web Converter

Index terms in smart quotes are not in index

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dwight 07-16-2009, 2:56 PM
If I manually enter an index term, and place it in quotes, Word tends to use "smart quotes" instead of the plain old ascii quotes.  These show up fine in the Word document index, but do not show at all in the generated help index, or sometimes generate blank entries pointing to the first topic.

version: Pro, 2009.2.708.1861.

Re: Index terms in smart quotes are not in index

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David 07-17-2009, 3:23 AM
Would you like to send us some screen shots and/or sample files to locate the issue?
Please send them via email to supports@macrobject.us, thanks in advance.

Re: Index terms in smart quotes are not in index

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dwight 07-17-2009, 3:12 PM
Glad to -- I've just sent a sample document & the word2web param file.

Re: Index terms in smart quotes are not in index

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David 07-17-2009, 9:26 PM
Dear Dwight,

Thanks so much for your sample document.

We've fixed the issue and a new update has been released.
Please install the new version and try again:
  http://www.macrobject.com/en/word-2-web/download.htm

Please let us know if that can help you, thanks in advance.

Any questions please feel free to contact us, thanks.

Best Regards.

David Z.
Support Team
supports@macrobject.com
Macrobject Software
http://www.macrobject.com

Re: Index terms in smart quotes are not in index

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dwight 07-20-2009, 2:38 PM
Works perfectly!
Wow, i've got to give you 11 out of 10 for support like this!!
Thanks!

Re: Index terms in smart quotes are not in index

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David 07-20-2009, 6:31 PM
Thanks so much for your message which a real good message.