Re: Straying footer

Word-2-CHM Converter

Straying footer


snowman 07-19-2010, 5:37 PM
Has anyone any ideas on this issue.

On existing projects that were working correctly I am now finding the Copyright footer on the first screen of the help is now not appearing at the bottom of the topic pane but higher, with white space below it. And the footer does not quite reach to the left and right borders.

The other topics are okay, except where I am using Word master documents. In that case every first screen of each document is incorrect in the same way.

The other person in our organisation the at has Word-2-CHM does not have this problem, even with the same Word documents. I suspect I have done something wrong in Word or perhaps have somehow corrupted Word-2-CHM.

I have the latest version of Word-2-CHM and we are using Word 2007 in Compatability mode.

Re: Straying footer


Peter 07-20-2010, 7:08 AM
Is JavaScript disabled in you IE?
Does the chm file display correctly if you copy it to other machine?

Re: Straying footer


snowman 07-20-2010, 1:51 PM
Scripting of java is enabled.
It appears incorrectly on other machines too. 

Re: Straying footer


Peter 07-21-2010, 6:45 AM
Can you send the CHM file to supports@macrobject.com for test? The file will be used for test purpose only and will be destroyed when the test is done.

Regards,
Peter

Re: Straying footer


snowman 07-25-2010, 11:21 PM
Peter,

Thanks for your prompt response.

The fix you supplied corrected my issues.

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