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Re: Problems displaying images in CHM Started by csjmoschler at 05-24-2011 12:04 PM. Topic has 7 replies. Macrobject Comm... » Help Authoring ... » Word-2-CHM Conv... » Re: Problems displaying images in CHM

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05-24-2011, 12:04 PM csjmoschler Joined on 05-25-2011 Posts 9 Problems displaying images in CHM I am creating a CHM file based off a updated system user manual for a program. The document has several hundred images and every time I compile the document into the CHM, none of them are displayed. Looking at the HTML source, they are properly compiled and located, just not displayed. Any ideas would be great!    Report

05-24-2011, 8:03 PM Peter Joined on 09-27-2007 Posts 171 Re: Problems displaying images in CHM What is your IE version? Can you send the problem screenshot and the chm file to supports@macrobject.com for test? Regards, Peter    Report

05-25-2011, 6:08 AM csjmoschler Joined on 05-25-2011 Posts 9 Re: Problems displaying images in CHM I am using IE v.7.0, but due to work circumstances, I am not able to send screen shots, nor the .chm file.    Report

05-25-2011, 7:01 AM Peter Joined on 09-27-2007 Posts 171 Re: Problems displaying images in CHM How about copy the chm file to other computer?    Report

05-25-2011, 7:30 AM csjmoschler Joined on 05-25-2011 Posts 9 Re: Problems displaying images in CHM I copied the .chm file to another machine, and same problem arises. I am using Word 2007, IE v.7, all seem to meet requirements. Are there any limits or special settings that Macrobject requires in order to display images from the CHM?    Report

05-26-2011, 1:48 AM Peter Joined on 09-27-2007 Posts 171 Re: Problems displaying images in CHM There is nothing limit in Word-2-CHM. Do the images display properly in Word-2-CHM's help? If the answer is no, it seems this is a system issue but not Word-2-CHM's. If the answer is yes, can you please create a small chm for test? you can use any images and any content. Please include some screenshots to describe the problem. Regards, Peter    Report

05-26-2011, 10:31 AM csjmoschler Joined on 05-25-2011 Posts 9 Re: Problems displaying images in CHM No, that is the problem entirely. When Word-2-CHM creates the .chm file, all the images that are PNG files in the word document are not displayed at all in the actual chm. I will send several screen shots to you're support email address. This is a work stoppage issue so any ideas would be great.    Report

05-26-2011, 10:43 AM csjmoschler Joined on 05-25-2011 Posts 9 Re: Problems displaying images in CHM After changing a set when it comes to merging topics at a specific level, the chm is finally displaying the correct images for entire document. This is quite a relief. Thanks for the help!    Report

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