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Creating Web Help System
Options
Regenerating Web Help System
Using Command Line
Creating Customize Template
Working with Security Software
  Solution I
  Solution II
FAQ
Registering Word-2-Web
End User License Agreement

7       Working with Security Software

A connection to Microsoft Word is required by Word-2-Web while loading a Word document. The connection may be blocked by the anti-virus plug-in for Microsoft Office or other security software. Word-2-Web can not open the Word document while the connection to Microsoft Word is been blocked.

Two solutions are available when Word-2-Web fails to open the Word document.

·         Solution I: Open the Word document in Microsoft Word and save it as “Web File”.

·         Solution II: Temporary disabled the anti-virus plug-in or the security software.

 

Related Topics

Solution I
Solution II